Your winnings are entirely yours. At 96won, the withdrawal process is designed to be as simple and fast as possible — no hassle, no unnecessary waiting.
Many players who have used other platforms have no doubt experienced something frustrating — winnings that take forever to process, repeated document requests, or days of waiting before money hits their account. At 96won, we understand how important it is to access your winnings quickly and without hassle.
The 96won withdrawal system is built on three core principles: speed, security, and convenience. These are not just promises on paper — they are the daily operational standards upheld by the entire 96won team, from the technical team through to the customer support team available to assist you 24 hours a day.
The 96won platform uses a payment infrastructure integrated with Malaysia's major banks, leading digital wallets, and modern crypto systems. This enables smoother fund transfers and reduces the likelihood of delays caused by technical issues on the payment processor's end.
Choose the withdrawal method that best suits your needs. 96won supports a wide range of popular payment options among Malaysian users.
Direct transfer to Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, and other major Malaysian banks. The most widely used method among 96won members.
Withdraw funds directly to your e-wallet. Ideal for small to medium withdrawals that need to be accessed quickly without a lengthy process.
Withdraw via cryptocurrencies such as USDT (TRC20/ERC20), Bitcoin, and Ethereum. The best option for maximum privacy and higher withdrawal limits.
Instant transfer via DuitNow to your phone number or ID number. Supported by nearly all banks and financial institutions in Malaysia.
Withdrawals to Boost and ShopeePay are supported for users who actively use these alternative digital wallets in their daily lives.
For members who need to send funds overseas, SWIFT withdrawals are available for VIP Gold accounts and above, with the support of a dedicated personal account manager.
The withdrawal process at 96won is designed to be as straightforward as possible, so you don't have to waste valuable time just to access your own winnings. Here are the complete steps to follow:
Visit the 96won website and log in using your username and password. Make sure you are on a secure device with a reliable internet connection.
After logging in, go to your account panel and look for the "Withdrawal" menu. It is usually found under the Wallet or Finance section of your dashboard.
Select your preferred withdrawal method from the available list. Enter your destination account details — whether a bank account number, phone number for DuitNow, or a crypto wallet address.
Enter the amount you wish to withdraw. Make sure the amount falls within the minimum and maximum limits allowed for your chosen method.
For your security, every withdrawal request requires two-factor verification. Enter the OTP code sent to your registered phone number or email.
Your request will be processed by the 96won team. You will receive a notification via email or SMS once the withdrawal has been successfully credited to your destination account.
5 – 30 minutes — the fastest method for everyday withdrawals.
15 – 60 minutes under normal conditions; may be slightly slower during peak hours.
10 – 45 minutes depending on current blockchain network congestion.
1 – 3 business days following standard international procedures.
| Method | Processing Time | Min (RM) | Max/Day | Fees | 24/7 | VIP Required |
|---|---|---|---|---|---|---|
| Bank Transfer | 15 – 60 min | RM 20 | RM 50,000 | None | None | |
| DuitNow | 5 – 20 min | RM 20 | RM 30,000 | None | None | |
| Touch 'n Go / GrabPay | 5 – 30 min | RM 20 | RM 10,000 | None | None | |
| Boost / ShopeePay | 10 – 30 min | RM 20 | RM 5,000 | None | None | |
| USDT (TRC20) | 10 – 45 min | RM 50 | No Limit | Gas fee | None | |
| Bitcoin (BTC) | 20 – 60 min | RM 50 | No Limit | Gas fee | None | |
| International SWIFT | 1 – 3 days | RM 500 | VIP-Dependent | SWIFT Fee | Gold and above |
At 96won, member fund security is not just an added feature — it is at the core of every technical and operational decision we make. We understand that you trust 96won with your hard-earned money, and we do not take that trust lightly.
Every withdrawal request submitted to the 96won system goes through multiple layers of automated and manual review. Our advanced fraud monitoring system identifies any suspicious activity in real time and performs additional verification before processing the transaction. This protects you against any unauthorized access attempts on your account.
On top of that, 96won enforces a strict fund segregation policy — member funds are kept completely separate from the company's operating capital. This means your winnings are always available for withdrawal at any time, regardless of the company's financial position.
All data transmitted between your browser and 96won's servers is encrypted using industry-standard 256-bit SSL technology, the same standard used by banking institutions.
Every withdrawal requires two-factor verification via OTP to ensure only you can authorize the transaction.
96won's security team and AI system monitor all transactions around the clock to detect unusual activity.
Member funds are held separately from the company's operating accounts, ensuring your financial security at all times.
KYC, or "Know Your Customer", is an industry-standard procedure used by all responsible financial and online gambling platforms worldwide. At 96won, we have designed the KYC process to be as simple and quick as possible without compromising necessary security requirements.
The good news — KYC verification at 96won only needs to be completed once for the lifetime of your account. Once your account is successfully verified, all future withdrawals will be processed faster as the identity check does not need to be repeated.
A valid Malaysian Identity Card (MyKad) or Passport. Ensure all information is clearly visible in the photo taken.
A selfie holding your identity document to verify that the account owner is the same individual shown in the document.
A bank statement or screenshot of your bank account showing your full name and account number for payment method verification purposes.
Withdrawals made between 9 AM and 12 PM tend to be processed faster due to lower system load and more active processing staff during those hours.
Before making a withdrawal, ensure you have met any wagering requirements (rollover) associated with the bonus you used. Withdrawals that do not meet these requirements will be held until the conditions are fulfilled.
96won lets you save up to 5 bank accounts or e-wallets in your profile. Use this feature to speed up future withdrawals without having to re-enter your details every time.
Set up two-factor authentication early so that when it comes time to withdraw, the verification process runs smoothly without any technical hiccups. It also protects your account from unauthorised access.
96won VIP members enjoy significantly higher daily withdrawal limits compared to standard accounts. The higher your VIP tier, the more you can withdraw each day — with faster processing priority.
If your withdrawal takes longer than the expected timeframe, do not hesitate to reach out to the 96won customer support team, available 24/7 via live chat.
Your winnings deserve to be in your hands quickly. At 96won, we ensure every withdrawal runs smoothly, securely, and without unnecessary delays.